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DIY stores are located round the country and vary from small independent traders to large chains. The large chains such as B & Q or Homebase tend to be able to offer larger discounts on their products as they benefit from economies of scale but the smaller shops can offer a more personal service. Although the larger DIY stores may be cheaper, staff in small shops can be very knowledgeable and are usually helpful when asked for advice. This can be particularly useful for those who are starting to do their own home improvement for the first time, or taking on a project they have no experience of. Another advantage is that is easier to pop in and pick up what you need with little fuss whereas it can be quite hard tracking down what you want in the large DIY stores. However large DIY stores carry a wide range of products and usually have own brand goods which are much cheaper. DIY stores run by large companies are much more likely to offer guarantees for their wares. When replacing an item, for instance a light-bulb or a broken part, take the old one down to the shop with you. This can save a lot of time and trouble when you buy what you think is the correct part, get it home and realise that it is the wrong size or wrong part.

Many large DIY chains now have a website where you can purchase goods. Most will have a search facility so you can search for a product by name, or browse by category. The sites should allow you to order your goods and pay online. In addition to being able to purchase goods online, the websites also offer DIY advice , special offers, and tools such as calculators to work out how many rolls of wallpaper you need to paper a room of a particular size. When shopping online, look at the delivery time for the item you require - it may be quicker to pick the item up yourself. Check whether delivery costs are included. Paying online is fairly secure now and buying goods online is a popular option. In addition to general online DIY vendors, there are sites that specialise in certain areas, such as doors, or kitchen furnishings, or ponds. The advantage of shopping online is that it is much easier to compare products across stores. For larger items, having them delivered can be a bonus. Online shopping cuts out a lot of the hassle involved with trying to buy DIY tools and materials from a crowded shop on a busy Saturday afternoon when there are better things you could be doing, like getting on with the task in hand.

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